Order Cancellation Policy

We understand that sometimes you may need to cancel an order. Please review our cancellation policy below.

Cancellation Window

Orders can be canceled within a short period after being placed. If your order has not yet been processed or shipped, we will do our best to cancel it.

After Processing or Shipping

Once an order has been processed or shipped, it can no longer be canceled. In this case, you may request a return after receiving the item in accordance with our return policy.

How to Request a Cancellation

To request a cancellation, please contact us as soon as possible with your order number. Our support team will assist you promptly.

Refunds for Canceled Orders

If your cancellation request is approved, your refund will be processed to your original payment method within 3–5 business days.

Important Notes

• Cancellation requests are time-sensitive and cannot be guaranteed
• Orders that have already entered the fulfillment process cannot be canceled
• Please double-check your order details before completing your purchase

Contact Information

Address: 2736 Corte Vera Cruz

Phone: +1 (475) 077-2907

Email: yourhome@orderlira.com

Business Hours: Monday to Friday, 09:00–12:30 and 14:00–18:00 (GET+1)