We want you to be fully satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
You may request a return within 35 days of receiving your item. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
To start a return, please contact us with your order number and reason for return. Our support team will provide return instructions.
Certain items are not eligible for return, including:
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 3–5 business days.
If you haven’t received your refund yet:
If you’ve done all of this and still have not received your refund, please contact us.
We only replace items if they are defective or damaged. If you need an exchange, please contact us with photos of the issue.
Customers are responsible for return shipping costs unless the item is defective or incorrect. Shipping costs are non-refundable.
Address: 2736 Corte Vera Cruz
Phone: +1 (475) 077-2907
Email: yourhome@orderlira.com
Business Hours: Monday to Friday, 09:00–12:30 and 14:00–18:00 (GET+1)
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